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Check-in
21Aug2025Select date
Check-out
22Aug2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

377 O'Connor St, Ottawa, Canada, K2P 2M2

Best Western Plus Ottawa Downtown Suites - All-suite hotel with fitness center near Rideau Canal

Best Western Plus Ottawa Downtown Suites is located in Centretown, featuring a busy commercial core of clothes stores, brunch spots and lively Irish pubs on Elgin and Bank streets. The hotel is within walking distance of central Ottawa attractions and a 5-minute drive from Rideau Canal. Amenities include a fitness center with city views, complimentary continental breakfast, free WiFi, and a 24-hour business center. The property has three meeting rooms, including rooftop spaces with outdoor terraces. An on-site convenience store offers snacks, frozen entrees, and sundries.

Additional perks of the hotel

Enclosed outdoor patio for overflow in warm weather

Complimentary newspapers in the lobby

Fireplace in the lobby

Express check-out

Gift shops/newsstands

Rooms

Best Western Plus Ottawa Downtown Suites offers 123 air-conditioned rooms with kitchenettes, including refrigerators, microwaves, coffeemakers, cookware, and dishes. Room types include standard suites, one-bedroom suites, and executive one-bedroom suites, all with a mix of contemporary and traditional decor. Each unit features a 42-inch flat-screen TV, large desk with ergonomic chair, laptop-size safe, and free Wi-Fi.

Other conveniences

Ironing facilities

In-room safe

Free toiletries

Cable TV

AM/FM alarm clock

Telephone

Carpeted floor

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
King Suite Sofa Bed Non-Smoking
Max:
4 persons
420 sq. feet 
Bed options:
1 King-size bed
Coffee machine
Heating
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Double Room Two Double Beds Non-Smoking
Max:
4 persons
390 sq. feet 
Bed options:
2 Double beds
Coffee machine
Heating
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Queen Room Non-Smoking
Max:
2 persons
390 sq. feet 
Bed options:
1 King-size bed
Coffee machine
Heating
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Transportation Tips

Transportation Options

City Centre
Ottawa2700 ft
Airports
Macdonald Cartier (YOW) 8.5 mi
Gatineau (YND) 15.9 mi
Train
Ottawa Train Station 2.0 mi
Train400 ft
Bus
Bus stop400 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand

Sports & Fitness

  • Fitness centre

Guest Parking

  • Kitchen

Services

  • Laundry
  • Dry cleaning

Dining

  • Breakfast

Business

  • Business centre

Spa & Leisure

  • Indoor swimming pool
  • Sauna

Room features

  • Air conditioning
  • In-room safe
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Kitchen

Media

  • Television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Hotel Location

377 O'Connor St, Ottawa, Canada, K2P 2M2
Map view
377 O'Connor St, Ottawa, Canada, K2P 2M2
Nearby
240 McLeod St
Canadian Museum of Nature
900 ft
Restaurants
Elgin Street Diner
1500 ft
374 Elgin Street
Bramasole diner
900 ft
428 Bank St
Shawarma's King
1200 ft
395 Bank Street
Subito Sandwich
1000 ft
389 Gladstone Ave
Gongfu Bao
1500 ft
365 Bank St
Arlington 5
1500 ft
5 Arlington Ave
Viet-Thai
1900 ft
312 Bank St
House of Georgie
2000 ft
211 Gilmour St
The Ministry of Coffee
2500 ft
279 Elgin St

Guest Reviews & Ratings

What Guests Are Saying?
Guest reviews
5.0/10
based on 40 reviews
8.7
8.7/10 based on 1786 reviews
Richie
United Kingdom, June  2024
8.8/10

My stay at the hotel was fantastic! The rooms were spacious, clean, and had everything needed for a comfortable home-like experience. The staff were incredibly helpful and friendly, from reception to housekeeping. The location was just right, close enough to downtown attractions but far enough to enjoy the city differently. The dining experience had good options but could be improved slightly. Overall, a great value for money choice in downtown Ottawa.

Rooms
9.0
The room I stayed in was very spacious and very clean, with a separate bedroom, 2 closets, and 2 TVs. It had everything needed for a comfortable stay.
Service
9.0
The staff at the hotel were amazing, very helpful, knowledgeable about nearby restaurants, and even made a reservation for us at their recommended spot. Exceptional service from all staff members.
Location
9.0
The location of the hotel was ideal, within walking distance to Parliament Hill and close to attractions like the Museum of Nature and Little Italy. It struck the perfect balance between access to downtown and a quieter city experience.
Dining
8.0
The dining options were good, with nice choices available for breakfast. It had a great buffet breakfast, but some variety in the menu could enhance the experience.
Facilities
9.0
The facilities at the hotel were impressive, offering services like dry cleaning and laundry. Overall, they provided everything needed for a comfortable and convenient stay.
Philip
United Kingdom, June  2024
7.4/10

The hotel had a convenient location near downtown Ottawa, making it easy to explore the city. The rooms were comfortable but a bit outdated and not as clean as expected. The service was friendly and knowledgeable, with helpful staff members. The dining options were average, with room for improvement. Overall, a decent stay with a few drawbacks.

Rooms
7.0
The rooms were comfortable but a bit outdated and not very clean.
Service
8.0
The service was friendly and knowledgeable, and the staff members were accommodating.
Location
9.0
The location was very central, near key attractions and within walking distance of restaurants and shops.
Dining
6.0
The dining options were average, with room for improvement.
Facilities
7.0
The facilities were decent, but not outstanding.
Justin
United Kingdom, May  2024
9.0/10

I had a fantastic stay in this hotel located in downtown Ottawa. The rooms were perfect, clean, spacious, and had everything I needed for a comfortable home-like stay. I would recommend this hotel to anyone looking to stay in the downtown area. The service was top-notch with professional and friendly staff. The location was ideal for exploring Ottawa with easy access to major tourist attractions. The dining options were great, offering an excellent variety. Overall, a great value for money stay.

Rooms
10.0
The suite I stayed in was perfect and clean, had all necessary amenities like plates, mugs, glasses, and even salt and pepper. The inclusion of dish soap, towels, coffee, and more made my stay very convenient.
Service
9.0
The staff members were all professional, friendly, efficient, and extremely helpful, making my stay very pleasant and comfortable.
Location
9.0
The hotel's location was excellent for exploring downtown Ottawa, with easy walking access to various attractions, restaurants, and shops. It was a perfect spot for discovering the city on foot.
Dining
8.0
The dining experience was great, offering an excellent variety of options that suited my preferences perfectly.
Facilities
9.0
The hotel provided all the necessary facilities for a convenient stay, making my visit even more enjoyable.
Lee
United Kingdom, May  2024
7.0/10

The hotel offers great beds and a spacious living room with functional kitchen amenities. The service from the front desk staff was impeccable, making our stay pleasant. The location is convenient for those in self-isolation and close to food and shopping centers, but not very central. The dining experience was subpar due to limited options but was complimentary. Overall, a comfortable stay with friendly and helpful staff.

Rooms
8.0
The rooms had large living spaces, functional kitchen amenities, and great beds.
Service
9.0
The front desk staff was professional, polite, and very helpful throughout our stay.
Location
7.0
The location is convenient for those in self-isolation and near food and shopping centers, albeit not centrally located.
Dining
5.0
The dining experience lacked variety with basic options, reflecting the current situation, though complimentary.
Facilities
6.0
The facilities met basic needs without being extraordinary.
John
United Kingdom, March  2024
8.4/10

I had a wonderful stay at this hotel! The rooms were spacious, quiet, and had everything I needed for a comfortable stay. The service was top-notch, with staff who were always ready to answer questions and provide helpful advice. The location was excellent, within walking distance to all the attractions. However, the dining options could use more variety and improvements.

Rooms
9.0
The rooms had everything you could ask for and were spacious.
Service
9.0
The service was wonderful, with attentive staff and very clean rooms.
Location
9.0
The location was excellent, close to many restaurants and stores.
Dining
7.0
The fridge food became repetitive during my 2-night stay. More food options would be appreciated.
Facilities
8.0
The hotel had a great and large shop in the lobby with food and supplies.
Spacious rooms
Limited dining options
Charles
United Kingdom, March  2024
9.0/10

My stay at this hotel was fantastic! The rooms were beautiful, spacious, and had everything needed for a comfortable home-like stay. The service was exceptional, with all staff being extremely helpful and friendly. The location is superb, close to many attractions in Ottawa. The dining options were great, and the facilities were top-notch.

Rooms
9.0
The rooms were clean, spacious, and had everything you would need for a comfortable home-like stay. Simply nice!
Service
9.0
The staff were all friendly and continually replenished everything with smiles.
Location
10.0
The location is very near the city center and close to many attractions in Ottawa. Easy access to various entertainment districts and public transit.
Dining
8.0
The dining experience was great with lots of options and a nice sitting area. The indulgent pastries were a delight.
Facilities
9.0
The hotel had excellent facilities, ensuring a comfortable and enjoyable stay.
Ron
United States, March  2024
8.2/10

The hotel is situated in a lovely residential neighborhood close to the canal and within a short walking distance to Ottawa's key attractions. The rooms are clean and comfortable, but noise from adjoining rooms can be a downside. The staff provides helpful service, although the dining options are basic. Overall, a great location with friendly service.

Rooms
8.0
The rooms are clean, comfortable, and fully up-to-date with today's amenities, but noise from adjoining rooms can be disruptive.
Service
9.0
The staff is very helpful and interested in providing high-quality service.
Location
9.0
The hotel's location is perfect for exploring Ottawa, with easy access to key attractions and a short distance from the canal.
Dining
7.0
The dining options are basic and nothing more than expected, but staff recommendations for nearby places enhance the experience.
Facilities
8.0
The facilities provided, such as dry cleaning and laundry services, meet expectations.
Geoffrey
United Kingdom, March  2024
8.2/10

My stay at the hotel was absolutely perfect for our needs. The rooms were large, clean, and overall quite comfortable, although the mattress wasn't as firm as I prefer. The service was top-notch, with friendly and helpful staff always ready to assist. The location was ideal, within easy reach of key attractions in Ottawa. The dining options were decent, but there were some minor shortcomings. Overall, a great value for the money.

Rooms
8.0
The rooms were large, clean, and overall quite comfortable.
Service
9.0
The service was very friendly and accommodating.
Location
9.0
The location was good, with easy access to key attractions in Ottawa.
Dining
7.0
The dining options were decent, but with some minor shortcomings.
Facilities
8.0
The facilities were well-maintained and offered everything we needed.
friendly staff
mattress firmness
William
United Kingdom, March  2024
7.4/10

Our stay at the hotel was just what we needed for our family of parents and 2 teenage girls. The location, close to the museum and not far from O'Connor Street, was convenient, though we would have preferred rooms similar to the ones at the BW Plus Ottawa Downtown Suites. The service was friendly, efficient, and helpful, making our night enjoyable. However, the dining experience was lacking healthier alternatives and a better quality buffet setup.

Rooms
8.0
The rooms were perfect for our needs and clean.
Service
9.0
The staff were friendly, efficient, and helpful throughout our stay.
Location
8.0
The hotel's proximity to the museum and reasonable walking distance to various attractions made our visit convenient and enjoyable.
Dining
5.0
The dining experience, specifically the buffet setup, lacked healthier alternatives and a better presentation.
Facilities
7.0
The hotel facilities were adequate but could be improved to enhance the overall guest experience.
James
United States, March  2024
8.6/10

I had a wonderful stay at this hotel. The rooms were clean, modern, and simply nice, but a bit small for a suite. The staff was super friendly and went out of their way to ensure our stay was excellent. The location was very convenient, close to many attractions and dining options. The dining experience was really good, offering a variety of choices at a good value. The facilities were top-notch with everything we needed.

Rooms
8.0
The rooms were nice and comfortable, clean, and I especially loved the 'Suite type options' which included a small fridge, microwave, and kitchen items.
Service
9.0
The service was extremely helpful and the staff was very friendly and accommodating. They promptly fixed an issue with the lights in the room.
Location
9.0
The hotel's location was very convenient, allowing us to easily walk to the city center, restaurants, and bars. It was also close to the Museum of Nature, a must-see attraction.
Dining
8.0
The dining experience was good with a nice variety of hot and cold items at a good value. The outdoor patio area was a nice touch.
Facilities
9.0
The facilities were excellent, offering everything we needed for a comfortable stay.
Tommy
United Kingdom, March  2024
8.6/10

The hotel offers spacious and clean rooms with nice amenities, but could use some updates for a more modern feel. The friendly and helpful service enhances the overall experience. The location is fantastic, providing easy access to various attractions. The dining options, while decent, could be improved to offer a more diverse selection. The facilities are well-maintained and contribute to a comfortable stay.

Rooms
8.0
The rooms are big, nice, and clean, equipped with a microwave oven, a coffee machine, and kitchen utensils.
Service
9.0
The service was VERY friendly and helpful, ensuring a positive interaction.
Location
10.0
The hotel is centrally located downtown near major highways and within walking distance to various attractions and services.
Dining
7.0
The dining experience was okay; the selections were decent but could be more varied.
Facilities
9.0
The facilities are well-maintained, offering convenience and comfort during the stay.
Edward
United States, February  2024
7.6/10

I had a mixed experience at this hotel. The rooms were very clean and equipped with a small kitchenette, which was handy, but the adjoining door to the next room was awful as the noise from the gap at the bottom of the door was so loud. On the upside, the breakfast was above standard.

Rooms
7.0
The rooms were very clean and equipped with a small kitchenette. However, the noise from the adjoining door was a major downside.
Service
9.0
The service was superb; the staff was so helpful and friendly. They even knew our names!
Location
7.0
The hotel's location is perfect for sightseeing and accessing downtown shopping, but it was overcrowded and a bit far from the city center.
Dining
8.0
The dining experience was simple but more than adequate, with diverse and healthy options. However, it lacked fresh products.
Facilities
7.0
The facilities were decent overall. However, there were very few fresh products offered in the dining area.
Violet
United Kingdom, February  2024
8.0/10

I had a pleasant stay at the hotel. The rooms were spacious and a good size, although it was surprising that the hotel felt half empty. The service was excellent, with friendly and knowledgeable staff who even provided large umbrellas. The location was convenient, close to many attractions in Ottawa, though a little far for walking. The dining experience was good, with a nice variety to choose from. Overall, a comfortable stay with a few minor drawbacks.

Rooms
8.0
The rooms were spacious and a good size, although it felt surprising that the hotel was half empty.
Service
9.0
The service was excellent, with friendly and knowledgeable staff who even provided large umbrellas.
Location
7.0
The location was convenient, close to many attractions in Ottawa, though a little far for walking.
Dining
8.0
The dining experience was good, with a nice variety to choose from.
Facilities
Michael
United Kingdom, January  2024
7.2/10

The hotel offers well-equipped and clean rooms like the ones at the BW Plus Ottawa Downtown Suites, with a fridge for wine and a Keurig coffee maker. The service was friendly and helpful. The location is efficient, near good restaurants and monuments, but a bit far from downtown attractions. The dining options were limited, and the usual hotel chain fare. The facilities were satisfactory.

Rooms
8.0
The rooms were nice, well equipped, and clean, with generous sitting areas and sliding windows for fresh air.
Service
9.0
The staff members were friendly, polite, and engaged with customers well.
Location
7.0
The hotel is located near good restaurants and monuments, but it is more than a light walking distance to downtown attractions.
Dining
5.0
The dining options were limited and not very appealing, offering the usual hotel chain fare.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.
Henry
United Kingdom, January  2024
9.2/10

My stay at this hotel was fantastic! The room was above standard, very nice, and quiet, with a convenient kitchenette and a great bathroom facility. The delicious buffet breakfast with fresh Montreal bagels was a highlight. However, the price could be considered a bit high for some travelers.

Rooms
9.0
The room was convenient, clean, and well-equipped with sufficient space for us.
Service
9.0
The service was very friendly, and the staff was always knowledgeable and helpful. Sarah & Lisa were amazing!
Location
10.0
The hotel's location was perfect for the purpose of our trip. It was near Elgin St, close to the Parliament and downtown Ottawa, with easy access to many great restaurants and attractions.
Dining
9.0
The dining experience was also very nice, with lots of great selection and choices. The food was diverse, healthy, and substantial.
Facilities
9.0
The facilities were top-notch, offering everything we needed during our stay.
friendly staff
pricey
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Rooms and Guests2 Guests, 1 Room